Pasay City, 04 April 2025 – The Manila International Airport Authority (MIAA) has announced the opening of dedicated Bureau of Immigration (BI) counters for Overseas Filipino Workers (OFWs) at NAIA Terminal 3, which officially opened on April 1, 2025. Strategically located next to the OFW Lounge, this initiative is part of MIAA’s long-term plan to address the persistent issue of crowding at the departure area.
Initial works were done by MIAA before the turn-over of NAIA operations to New NAIA Infra Corporation (NNIC). This development is part of MIAA’s commitment to improving airport services for OFWs, ensuring a seamless, efficient, and stress-free experience. The additional counters are expected to accommodate up to 2,400 OFWs daily, reducing wait times and enhancing travel efficiency.
The new facility, an annex of the existing immigration counters at Terminal 3, includes six additional counters. Three of these are fully operational, while the remaining three are in the process of being set up. To further expedite processing, 25 additional immigration officers have been deployed. Additionally, a Department of Migrant Workers (DMW) desk is available to assist OFWs with immediate concerns, including issues related to Overseas Employment Certificates (OEC).
MIAA General Manager Eric Jose Ines emphasized, “This project reflects our deep appreciation for OFWs’ sacrifices, affording them with a dedicated hassle-free immigration experience.”
The adjacent OFW Lounge at Terminal 3, which was inaugurated in July 2024 by the NNIC and is managed by the Overseas Workers Welfare Administration (OWWA), offers free meals, Wi-Fi, charging stations, and assistance desks.
